Effective as of 25 May 2018, the Friends of the RLHIM has updated its Privacy Policy following new requirements set out for a new European Union data protection law – the General Data Protection Regulation (GDPR).

The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on organisations that process information belonging to those individuals. We’ve updated our Privacy Policy to take into account the new requirements of the GDPR.

This policy covers how the Friends of the RLHIM uses personal information collected while you use this website.


In this Privacy Policy, we have provided details about the information we collect and how we use that information. We’ve also explained how you can exercise your personal data rights.

By continuing to support us on or after 25 May 2018, you acknowledge our updated Privacy Policy. Feel free to contact our Administrator if you have any questions.

Thank you for supporting the Friends and helping us champion integrated healthcare for everyone!

What we collect

As with most websites, the Friends’ website maintains a log of activity on its site.  Your IP address will be recorded, along with other information which may or may not be supplied by your browser.  This includes the address of the site that referred you to the Friends’ website, the type and version of the browser you are using, the operating system you use, and the screen resolution at which you viewed the site.

This information is used solely to help us improve our delivery of the services on the site. This may involve us or our external evaluators contacting you to follow up on any comments you have made.

Volunteered information

You do not need to supply any personal information in order to view the site.

In order to become a member or supporter of the Friends or make use of specific features such as the discussion forums, you do need to supply some personal details, which may include any of the contact details listed below:

  • Your name
  • Address
  • Your email address
  • Telephone number

This information is used for the following purposes:

  • To send newsletters and other communications about the Friends, to your home or email address if you have selected to opt-in to such communications.

We will store the information you supplied for as long as you use the Friends’ website or remain a member or supporter.

The Friends also collects your name and email address if you use the contact form on the site to send us a message. This information will only be used to respond to your message, and will not be stored.

Please note that messages sent using the contact form are sent by unencrypted email and thus may not be secure and remain confidential while being transmitted to us.


When you visit the Friends’ website, the pages you view, along with small text files called ‘cookies’, are downloaded onto your computer.

Each time you visit the Friends’ website your computer will download a session cookie.  This cookie only remains on your computer until you close your browser. This cookie is not used to identify you personally in any way.  We use session cookies to compile anonymous, aggregated statistics that allow us to understand how visitors use the site.  This information helps us improve the site’s structure and functionality.

Your computer will also download a persistent cookie when you first visit the site.  These remain in your browsers cookie store between browsing sessions.  Persistent cookies allow us to recognise repeat visitors to the site.  Persistent cookies are also used to allow registered users to use the site without logging in on every visit.

You may opt to view the site without cookies by adjusting your browser’s settings.  See your browser’s help menu for information on how to do this.  If you disable cookies some functions of the site may no longer work correctly.

For more information on cookies, you can visit the following websites:

Protecting your information

The Friends is serious about protecting your privacy and personal information.

Your personal details will not be supplied to any parties outside of the Friends or used for any purposes other than those listed above, unless we are required to do so by law.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Access to your information

Currently we do not have a discussion forum, but if in the future we do establish one that you register to use on the site, you can view and amend the information we have stored about you by logging into the forum and accessing the account details page.  If you have lost your password you can request a new one be sent to your registered email address.  In other cases you should contact us to check details.

Getting more information

For more information on this privacy policy and how it affects you, please email the Administrator, john.pyle1@nhs.net or info@friendsrlhim.org. Alternatively, you can write to:

Friends of the RLHIM

The Royal London Hospital for Integrated Medicine

60 Great Ormond Street

London  WC1N 3HR

Telephone: +44 (0)20 3448 8886


Registered Charity No: 269289